eFaucets.com Wins BizRate 2007 ‘Circle Of Excellence’ Gold Honoree Award
Online kitchen and bath retailer named to an elite group of 39 retailers for customer service, delivery, website, and overall satisfaction.
Racine, WI (PRWEB) November 2, 2007
eFaucets.com, the leading online retailer of Faucets, Fixtures and Accessories for the Kitchen and Bath, has been named a winner of the BizRate 2007 “Circle of Excellence” Gold Honoree Awards. As one of only 39 ecommerce sites to receive this honor, eFaucets.com ranks in the top 1% of all BizRate companies. BizRate, an online comparison shopping site, identifies outstanding retail service through customer surveys at the time of purchase. Customer satisfaction is based on six categories: Ease of Site Use, On-Time Delivery, Overall Satisfaction, Customer Support, Product Met Expectations, and Likely to Shop Again. Gold Honoree winners must rank above average in every category.
“We were elated with the news of the award as it shows we are the best place to purchase Faucets and Fixtures online based on customer feedback,” said Michael Fox, COO of eFaucets.com and its parent company eImprovement. “It means our heavy investments into technology and our customer service center are paying off.” The company has a state of the art call center with all the latest tools including live-chat and that great friendly Midwest customer service mentality. eFaucets.com offers real-time inventory on product pages and also promotes Free Same Day Shipping on almost all In-Stock products. eFaucets.com is the fastest growing Faucet company online with the largest selection of In-Stock inventory.”
“The internet used to be about low price, but it is now about convenience and service,” said Nick Fox, President of eFaucets.com and its parent eImprovement. “Our manufacturers want their products sold in the best way possible with outstanding customer service. This way the customer has trust and overall satisfaction in their purchase, as it reflects on their brand.”
Headquartered in Racine, WI, eFaucets.com is part of the eImprovement.com, LLC network of stores. eImprovement runs well known sites such as eFaucets.com and LightingCatalog.com. eImprovement carries top name brands such as Delta, Moen, Grohe, Price Pfister, In-Sink-Erator, Thomas Lighting, Sea Gull, Murray Feiss, Quoizel, Hinkley, Hunter, Emerson Fans, and World Imports. The company prides itself on low prices, a vast product offering, quick shipping, and exceptional customer service. To learn more about eFaucets.com or eImprovement, visit eFaucets.com or eImprovement.com.