eImprovement.com, LLC Assures Satisfaction With Assurz
Top Home Improvement Retailer Heightens Customer Service with Assurz 100% Satisfaction Guarantee
Racine, Wisc. (PRWEB) April 9, 2008
eImprovement.com, LLC, a top online retailer of specialty home improvement products, announced today that the Assurz 100% Satisfaction Guarantee™ has been added to its network of online stores, including award-winning eFaucets.com and LightingCatalog.com. These specialty sites are committed to customer satisfaction, selling top brands at low prices everyday with excellent customer service. eFaucets.com received the 2007 BizRate Circle of Excellence Gold Honoree Award for outstanding service. Now, the company is taking that devotion to customer satisfaction one step further with Assurz.
The 100% Satisfaction Guarantee is offered to customers during the checkout process for a small fee on sites such as eFaucets.com and LightingCatalog.com. Assurz Inc., the leading customer service guarantee provider, gives these customers an extended period of 90 days to return an item for a full refund without any re-stocking, shipping or handling fees. The guarantee not only promises satisfaction, it also gives customers a higher level of confidence and comfort, making their experience worry- and hassle-free.
“The Assurz 100% Satisfaction Guarantee fits perfectly with eImprovement.com network sites because we are focused on giving shoppers an easy and rewarding experience,” said Michael Fox, COO of eImprovement.com. “Assurz gives customers the satisfaction and comfort they are looking for, no matter what. Due to shipping and re-stocking costs, it’s difficult for retailers to offer this much flexibility, but this program takes care of it all.”
“We are very pleased with the first few months of this exciting new offering which has attributed to a steady increase in overall sales and conversions,” said Nicholas Fox, President of eImprovement.com.
“Our service offers online businesses an innovative way to differentiate themselves when it comes to customer service,” said Steve Hoffman, CEO of Assurz. “The home improvement sector is an ideal fit for this type of offering, as customers appreciate the opportunity to touch and feel a product before they make a final decision on whether to keep it.”
Assurz helps retailers gain an extra edge among the growing online retail businesses. A 100% Satisfaction Guarantee leaves no room for worry or regret, and in a consumer-driven market, that can make all the difference. Total satisfaction for every customer is a big goal, and now eFaucets.com and LightingCatalog.com are making it achievable with Assurz.
Assurz provides a 100% Satisfaction Guarantee to consumers who shop online and through catalogs for general merchandise. The Assurz guarantee gives shoppers an extended 90-day returns period and, if dissatisfied, enables them to receive full reimbursement of their purchase as well as prepaid return shipping directly from Assurz. This industry-first guarantee program works to overcome widespread insecurities about unfamiliar websites and possible product dissatisfaction through a fast, simple and convenient return process. The Assurz 100% Satisfaction Guarantee is offered through select merchants and channel partners. To learn more, visit http://www.assurz.com. For information about offering the Assurz Satisfaction Guarantee service for your online business, please call 877-620-1188 or email merchants @ assurz.com.
About eImprovement.com, LLC
Headquartered in Racine, WI, eImprovement.com, LLC is the parent company of a network of stores, such as eFaucets.com and LightingCatalog.com. eImprovement carries top name brands such as Delta, Moen, Kohler, Grohe, In-Sink-Erator, Thomas Lighting, Sea Gull, Murray Feiss, Quoizel, Hinkley, Hunter Lighting, ELK Lighting, and Emerson Fans. The company prides itself on low prices, a vast product offering, quick shipping, and exceptional customer service. To learn more about eImprovement.com and its affiliates, visit http://www.eImprovement.com, http://www.efaucets.com or http://www.lightingcatalog.com.